Customers in the News

Customer: Will-O-Crest of Clifton Springs, NY, and Dutch Hollow Farm of Schodack Landing, NY
Story: Three Farms Share their Experience Hosting a Virtual Farm Tour
Publisher: Progressive Dairy, March 12, 2021 Issue
What the story is about: Both of these customers are featured in this story where farmers share their own experiences from hosting virtual farm tours.
Customer: Roger Murray of Farm Credit East ACA, Enfield, Connecticut
Story: Benchmarking your Way to Higher Profits
Publisher: Hoard’s Dairyman, March 2021 Issue
What the story is about: Murray goes over the four basic steps needed for higher profits.

Behind the Scenes

Allison (Accounting Software Support Specialist) and her doubles partner, Jessica, at MN Women’s State Bowling Tournament.
Connie (Technical Writer) and her family traveled to Florida to watch one daughter (Jenna) dance in the NDA/NCA College Nationals with the SDSU Dance Team. The team ranked 2nd in the nation in D1 Pom and 5th in the nation in D1 Jazz. Her other daughter (Lindsey) got to tick something off of her bucket list by going to the Wizarding World of Harry Potter while they were in Florida.
Julie (Implementation Consultant) with friends on St. Paddy’s Day listening to live music for the first time in a year.
Ashley’s (Accounting Software Support Specialist ) daughter, Paytin, turned 14 while still on quarantine.

Notes from the President

Ken Hilton - President Red Wing Software

If it works, don’t fix it. I’m sure everyone has heard that statement, but is this philosophy always good to live by? That depends on what it is that “works.” In some cases, you can get away with letting things fail, and then take action to fix or replace them. In other cases, it’s a good idea to fix things at the first sign of trouble, and sometimes things should be “fixed” even before anything appears to be wrong. Let’s take a look at a few examples.
Let’s say the speakers on your computer are making a funny noise, and it’s not because you’re watching hilarious YouTube videos. It might be okay to put up with the noise because, it’s probably not critical to running your business if the speakers fail. Or, your car is making a noise that you have identified and it is not compromising safety. In this case, you can turn the speakers up and not hear the noise anymore.
Now, you walk into your house after a long day at work and smell gas. You can’t see anything wrong. The house isn’t cold, so the furnace must still work. But if you decide to ignore it and retire for the night, you may sleep for a very long time. This obviously needs to be dealt with right away, even though you see nothing wrong.
How is your computer running? I’ll bet it’s running just fine, so why would you need to back up your information? Computers rarely give you a sign that something is about to go haywire. That doesn’t mean you don’t need a backup. And, while we’re talking about technology, how old is the computer and/or software that your business is relying on? Eventually, the computer will fail, and the old software may not run on new equipment. Are you prepared to reenter all the information you need to run your business because your data will not move to newer software? Think about it.
Sometimes things need to be fixed, even if they still work.