The Person Behind the Voice – Connie Skaggs

My voice isn’t often heard by our customers, my name is Connie Skaggs and I am the Technical Writer at Red Wing Software. I produce the documentation that is included with our products, including How2 documents, online Help, year-end FAQ documents, and training materials.

I have worked in the accounting software industry for over 25 years and have a degree in Computer Information Systems. Some of the positions I’ve held in that time are Customer Support Technician, Customer Support Manager, On-site Installation Specialist, Trainer, and Technical Writer.

Outside of the office, I am very involved with my two teenage daughters, Lindsey (16) and Jenna (13). They are both cheerleaders, active in band and on the high-school dance team, and Jenna tap dances competitively. Needless to say, we don’t often have a free weekend! My husband, Joel, and I both serve on the board of the Dance Team Parent Association and are very active in fundraising for the team. When the girls aren’t in school, we enjoy spending time together at our seasonal campground where we’ve all made great friends, watching our favorite hockey team, the Minnesota Wild, and most of all just hanging out as a family.

Connie,her husband Joel and her two daughters

Notes from the President

Ken Hilton - President Red Wing Software

Seeing the recent severe weather devastation throughout the central United States has a tendency to put things into perspective. Our thoughts and prayers go to all those affected by the disaster. It sure makes Minnesota winters easier to handle.

We know that some of our valued customers were directly affected by the tornadoes. As a company, we at Red Wing Software will do what we can to help our clients who were affected by the storms get back to business and resume some sort of normal operations.

If you are subjected to a disaster of any kind, we will do whatever we can to help minimize the impact on your business recordkeeping tasks. Please call on us if replacement software is needed, help is needed re-installing programs or backups, or for any other task that our support staff can assist with.

This is a good time to remind everyone about the importance of data backups and disaster recovery plans. We can help with the replacement of your programs, but it’s up to you to have current copies of your data. Please count on the staff at Red Wing Software to help in any way we can.

Red Wing Software Customers in the News

Red Wing Software customer Mason Dixon Farms was featured in the April issue of Dairy Today in the article, “Doyle’s Rules.” The management team of Doyle Waybright; his brothers, Bert, Alan and Joel; and several other family members are constantly looking for new dairy technology to continue to build on their operations success. To read the entire article, click here.

CenterPoint Accounting and Payroll customer, Homestead Dairy, was featured in the April 10, 2014 issue of Hoard’s Dairyman. In the article, “Technology Moves Them Forward,” Brian Houin of Homestead Dairy discusses how he is always looking for new and unique ways to improve the efficiency of his operation, and searching for the next best thing that will keep his farm moving forward.