Red Wing Software users of programs AgCHEK and Perception: there are some upcoming changes to be aware of: AgCHEK and Perception support will be ending soon. (You’ve likely seen a note about this in the company newsletters, postcards or elsewhere.) Support will be ending March 31st, 2015 for AgCHEK and Perception. This means after that date, you will no longer be able to receive support services via telephone or email, and updates will no longer be made to the programs. In addition, there will no longer be payroll updates available for Perception Payroll after December 31st, 2014. Even though the thought of moving to something new might make you anxious, we want you to know that we are here to help! Here are three important facts about moving to CenterPoint, that may just help put your mind at ease, and get you on the road to making the move.
All of your data will transfer to CenterPoint.
Yes, ALL of your data will transfer over from Perception and AgCHEK, even the history! Your vendors, customers, chart of accounts, transaction history…EVERYTHING. What’s more, the process of bringing your data over is a very simple one. There is a tool built-in to CenterPoint Accounting which allows you to complete the process yourself, or the support team can help out if you prefer. They can also help you make sure everything transferred correctly. So you need not worry about having to go back to your old system once you make the move to CenterPoint. You also don’t need to run the two systems parallel, once you’ve made the switch.
You can work with the same support technicians.
Are you worried you’ll have to work with somebody new, once you switch to CenterPoint? You may be happy to know that the same technicians who support Perception and AgCHEK also provide support for CenterPoint. So, you will be familiar with the people helping you. (Note, all of our technicians are excellent, so you wouldn’t have to worry anyway!)
There are many ways to learn the new program.
You’ve been a customer of Red Wing Software for many years, so surely you know we stand behind our customers! There are several ways you can get used to the new CenterPoint program. Most of them are free.
Online training videos. (FREE) There are two “New User Essentials” videos available online, which you can use to familiarize yourself with the CenterPoint program. Each video is 60 minutes long, and you can view them at your leisure. You need not be signed in, and a Customer Care Plan is not required. (You can view them now if you’d like!) Customers who view both videos are much more successful in their transition. Click here to learn more: Online Training Videos.
View a live demo. (FREE) If you are thinking about making the switch, but you have specific questions or want to see certain things in action, you can schedule and attend a live, personalized online demonstration. To schedule a demo, call us at 800-732-9464, or visit this link to schedule it online: View a Live Demo
How2 Documents. (FREE) The How2 Documents section of the web site offers step-by-step instructions for specific processes within CenterPoint. To view the How2 Documents, you need to have a Customer Care Plan and be signed in.
Classroom training. (Additional Cost) Some people prefer to attend a live classroom training session. If that is you, we’ve got you covered. Click here to learn more: Classroom Training.
Moving to CenterPoint Accounting for Agriculture is an excellent option. Read some of the customer comments about CenterPoint: CenterPoint Accounting for Agriculture Customer Comments. Give us a call if you have any questions, or you are ready to take the next step: 800-732-9464.