Katrina Nelson is the new voice at Red Wing Software! If you call Red Wing Software, you will likely talk to Katrina, as she will now be answering calls, as well as a host of other functions at her job as administrative assistant at Red Wing Software. (Please note: Roxie is still here and continues to work at Red Wing Software, and you may still hear from her from time to time.) Katrina was kind enough to share a little about herself for this newsletter.
Katrina has traveled and worked all over the U.S., having been married to her husband Josh, who is in the Air Force. Originally a native of Red Wing, Katrina moved back to the area recently and is enjoying being back home again. In addition to having her degree in Cosmetology, Katrina has also had experience in several medical office settings, working in busy offices and keeping things organized.
When asked what she likes most about working at Red Wing Software, she replied, “I have enjoyed learning about Red Wing Software’s background and history. I was especially impressed with the fact that the company still sends out hand-written thank you notes to its customers! I am happy to work for the kind of company that still does that!”
Katrina and Josh have one daughter, Kyla, who is three years old. They enjoy golf outings, going to car shows, and spending time with family. Katrina is an avid fan of drag racing! Not only is she a fan, but she is a drag racer and it is one of her favorite things to do. Please give Katrina a warm welcome to Red Wing Software. We are excited to have her as part of the team!
Jayme Poole has been at Red Wing Software since June, 2014 as a member of the support team. I talked to Jayme to see how she likes being a part of Red Wing Software so far, and to learn a little more about her.
What do you like most about working at Red Wing Software?
I love the fact that it is my job to help customers get their problem solved. To know that when I am done with a call, I have just helped someone find an answer to their problem.
What do you like to do outside of work?
In my spare time, my favorite thing to do is spend time with my family and friends! I have two kids, a son named Jackson who is nine, and a daughter Jaydea who is seven. Also, my boyfriend Brian has a son Collin who is twelve. They keep us very busy! When we are able to get out, we like to go to friends’ houses and socialize. I also coach volleyball for youth girls when time allows, unfortunately this year I had to take off due to a busy home life. I am looking forward to getting back to it next year!
Melissa Gora has been the HR Generalist at Red Wing Software for seven years. As the HR Generalist, she handles employment law, recruitment, benefits and payroll. You may have spoken with Melissa as she also answers the phones now and then.
Melissa has two lovely girls, Ella and Anna! They enjoy doing many activities, including attending concerts in the park and other musical events, walking dogs at the Humane Society, swimming, playing games and watching movies. Her girls enjoy school, and love arts and crafts! They even arranged an end of summer event at their daycare, where all the children participated and performed in a talent show for the parents.
While Melissa enjoys spending time with her family most of all, she also enjoys live music, reading, walking, cooking and meeting friends for coffee.
Leah works in Technical Support at Red Wing Software, supporting CenterPoint products and doing on-site training for our customers. Leah started working for Red Wing Software in 2001. Over the past several years, her family has grown quite a bit! She got married in 2013 to her husband Brett, and together they have six children: four girls and two boys. Leah loves spending time with her family! They enjoy going to Valleyfair Amusement Park, having bonfires, swimming in their pool, and watching the boys at their baseball games.
Leah’s favorite part of her job is talking to customers and helping them with any questions or issues they have.
Mark Place has been a technical support specialist for Red Wing Software for six years. He supports the Red Wing Windows Payroll and CenterPoint products. What he enjoys most about his job is the satisfaction of helping customers and knows how grateful they are when issues get resolved. He also enjoys chatting with customers on a more personal level.
Mark grew up in the Red Wing area and moved back here after living in South Dakota for 12 years. He wanted his kids to grow up closer to family. He and his wife built a home on a corner of the dairy farm he grew up on, which his dad later told him had the worst soil on the farm. No wonder it’s taken 10 years of hard work to get a nice lawn! His wife and three kids are his first priority and he spends as much time with them as possible. They especially enjoy going to Christian music festivals where they get to hear some of their favorite bands. Some family adventures don’t go as planned, like when their friend stranded them in the middle of a river with his Ranger.