The Person Behind the Voice – Melissa Gora

Melissa Gora has been the HR Generalist at Red Wing Software for seven years. As the HR Generalist, she handles employment law, recruitment, benefits and payroll. You may have spoken with Melissa as she also answers the phones now and then.

Melissa has two lovely girls, Ella and Anna! They enjoy doing many activities, including attending concerts in the park and other musical events, walking dogs at the Humane Society, swimming, playing games and watching movies. Her girls enjoy school, and love arts and crafts! They even arranged an end of summer event at their daycare, where all the children participated and performed in a talent show for the parents.

While Melissa enjoys spending time with her family most of all, she also enjoys live music, reading, walking, cooking and meeting friends for coffee.

Melissa and her girls

The Person Behind the Voice – Leah Gernentz

Leah works in Technical Support at Red Wing Software, supporting CenterPoint products and doing on-site training for our customers. Leah started working for Red Wing Software in 2001. Over the past several years, her family has grown quite a bit! She got married in 2013 to her husband Brett, and together they have six children: four girls and two boys. Leah loves spending time with her family! They enjoy going to Valleyfair Amusement Park, having bonfires, swimming in their pool, and watching the boys at their baseball games.

Leah’s favorite part of her job is talking to customers and helping them with any questions or issues they have.

Leah and her family

The Person Behind the Voice – Mark Place

Mark Place has been a technical support specialist for Red Wing Software for six years. He supports the Red Wing Windows Payroll and CenterPoint products. What he enjoys most about his job is the satisfaction of helping customers and knows how grateful they are when issues get resolved. He also enjoys chatting with customers on a more personal level.

Mark grew up in the Red Wing area and moved back here after living in South Dakota for 12 years. He wanted his kids to grow up closer to family. He and his wife built a home on a corner of the dairy farm he grew up on, which his dad later told him had the worst soil on the farm. No wonder it’s taken 10 years of hard work to get a nice lawn! His wife and three kids are his first priority and he spends as much time with them as possible. They especially enjoy going to Christian music festivals where they get to hear some of their favorite bands. Some family adventures don’t go as planned, like when their friend stranded them in the middle of a river with his Ranger.

Mark and his family stranded in the river

The Person Behind the Voice – George Perkins

Hi, my name is George. This coming October, I will have worked at Red Wing Software for 25 years. How quickly the time has passed. I work with the web site, web services for our products and other areas as needed. I work from my home in Colorado. My daughter (Clara) and I enjoy Jeep’n around. We have a 1946 CJ-2A, and a 1994 YJ Wrangler. We are working on a newer TJ Wrangler for Clara’s first car. She will be 15 in November and starts her first year of high school in August. Yikes! Thanks for using our software and I hope we can continue to be a source for all your accounting needs.

George, his daughter Clara and his jeep

The Person Behind the Voice – Pam Hilton

Hello, my name is Pam Hilton and I am the Administrative Analyst for Red Wing Software.

I have been with Red Wing Software for 30 years: answering phones, taking care of customers or resellers needs, scheduling all our training seminars, trade shows, coordinating customer mailings and mass e-mails, overseeing production of manuals and our literature, CDs and other day to day duties.

It doesn’t feel like I have been working in this same industry for 30 years. My husband, Ken Hilton, got me involved by simply asking me if I could come into the office part–time and help out by making copies of our software on the 5 ¼ “ and 3 ½” floppy disks for different computers. Well, that part–time job became full–time and has led me to where I am today.

I really enjoy working with the great staff of people we have here at Red Wing Software, as well as visiting with our customers and resellers that call or stop in. I love hearing from our customers over the years and getting to know more about them and their business or farm.

When I am not working, you can find me spending my time with our four beautiful grandchildren, family and friends, reading, golfing, walking, collecting Red Wing Pottery, or serving on our Church Leadership Board.

Ken, Pam and their grandchildren