Notes from the President

06 May 2013 khilton Notes from the President

Ken Hilton - President Red Wing Software

“Creating the Best Management Software Experience” is our vision at Red Wing Software. Now, we don’t pretend that we are perfect in every way, but we do try hard to reach this vision every day. Even if our software was completely error free, there is much more in creating the best “experience.”

The experience that our (and your) customers get when they deal with us (you) involves the entire organization. When you think about every contact point a customer has with any company, you start to see the importance of the experience. For example, at Red Wing Software, these contact points include; printed sales and marketing materials, salesperson conversations, Web site, front desk personnel, support people, the invoice the customer receives, the packaging of the product, and all of these experiences can take place before they even see the software.

So, when we think about the “experience,” we look at every function and process in the company that can affect a customer’s opinion of us. Most importantly, the only way we can improve on this experience is to get feedback from our -customers. So, please let us know whenever you feel there is something we can do to improve your “experience” working with us.

- Ken Hilton, President


Accounting Software – Signs You Are Outgrowing Yours

26 April 2013 StephanieE Accounting, Small Business Tips

By Stephanie Elsen

Accounting Software – Signs You Are Outgrowing Yours

Sometimes things happen so gradually that we hardly realize they are happening. Life happens, and one day we realize we’ve gained a few pounds, our house needs to be painted, and the car needs a tune-up... A similar thing can happen in business with your accounting software system!

Freeze-ups and lock-outs

If your current accounting program keeps on locking you out or freezing up, it may be because you are outgrowing its data limitations. It could be the number of inventory items, transactions, and years of history or a combination of things. Once you have outgrown your system’s capacity, it’s hard to keep it working efficiently and it may be time to search for something new.

Workarounds are the norm

When your needs become more than your accounting system can handle, you may start to use workarounds to accommodate your system needs. The more workarounds you create and use, the more manual work you create for yourself. After a while your workarounds become your norm, and you may not even realize how much time is spent on them. A new system that is more suited to the way you need to handle your accounting could really shave some manual work out of your day.

Like the purchase of your vehicle, no accounting system lasts forever. An upgrade to your current system or a completely new system will eventually be needed to keep up with your growing business. Though a transition may be difficult, it is worth it in the end.