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Red Wing Software - Notes from the President Ken Hilton

clock July 8, 2016 10:31 AM by author khilton
Ken Hilton - President Red Wing Software

With the relatively recent heavy rain storms and flooding in the southern and eastern United States, and the wildfires in the west, it is a reminder of how important it is to be prepared for a disaster. I sincerely hope all of our customers are getting through the unexpected events and/or recovering from the effects safely.

I have previously mentioned the importance of having your business information protected by storing data backups off-site and in places the data would be available to restore if the need arises. In the event of a disaster, Red Wing Software will do everything we can to help get your business back up and running by helping reload programs, etc., but we can’t help recover your financial information if you don’t have access to a good backup. Please don’t hesitate to call on us when you need disaster recovery assistance. One way to eliminate worrying about storing data backups off-site is to use the Red Wing Cloud Service which gives you access to your CenterPoint program and financial information in the cloud so it can be accessed anytime from anywhere.

I’ve heard the recent “Brexit” vote described as an “Independence Day”. As we enjoy Independence Day in the United States, and Canada Day in Canada, we wish the best of outcomes for our friends and allies in Europe. Please celebrate safely.

- Ken Hilton, President




CenterPoint Fund Accounting Case Study

clock June 28, 2016 2:48 PM by author StephanieE

Check out this case study, done by Red Wing Software partner, CSA, and featuring the City of Pocahontas, Arkansas. This city with a population of 6,608 found very real benefits in CenterPoint Fund Accounting for Municipals, and CenterPoint Payroll.

Click the thumbnail below to read the full case study.



Behind the Scenes - May 2016

clock June 1, 2016 2:10 PM by author StephanieE
  • Carole (Finance) and her husband Jon celebrated daughter Zoe’s induction into the National Honor Society.
  • Julie's (Sales Consultant) son Joey’s college track team won both their indoor and outdoor conference championship for the first time in the school’s history. Before the outdoor conference championships and since it was Mother’s Day weekend, he had someone draw a “Mom” tattoo on his arm. This isn’t the first time this ‘tattoo’ has been a bit of good luck though. In high school, Joey had someone draw a fake “Mom” tattoo on his arm for their pictures, and they won their conference! For this his picture is on the wall of the school – he will be up there forever with his “Mom” tattoo.
  • Katrina (Administrative Assistant) and her friend Katie enjoyed some sun at Panama City Beach, FL! Her husband Josh separated from the Air Force and they celebrated with a “Thank You/ Welcome Home/Happy Birthday Party". Our thanks to Josh for his 12 years of service!
  • Matt’s (Sales Consultant) son, Miles (9 years old), completed his first year in junior pool league. Over 50 youth are in the league, ranging in age from 7-17. At the end of the year league celebration party earlier this month, Miles placed 2nd in the trick shot competition. He was bested by a 16-year-old that has been in the league for nine years, but he will get them next year!! Miles was very proud of his trophy and the new case that he received for his cue.



Red Wing Software - Notes from the President Ken Hilton

clock June 1, 2016 1:16 PM by author khilton
Ken Hilton - President Red Wing Software

This month I had a number of topics for this newsletter floating around in my head, but, after this weekend, only one seemed important.

On behalf of myself and the entire staff at Red Wing Software, I have a short and sincere message to all the men and women who have served, do serve, or will serve their country in the defense of freedom: Thank You.

- Ken Hilton, President




Red Wing Software - Notes from the President Ken Hilton

clock May 17, 2016 2:21 PM by author khilton
Ken Hilton - President Red Wing Software

Mark, our New Business Development Manager, was talking to me the other day about a customer that had stopped using our software in favor of another company’s software. It seems this customer was in need of some new functionality, so he started looking for software that had those capabilities. He found new software, made the switch, and proceeded to set up and re-enter a lot of the data that had already been entered into the Red Wing Software product.

As you can imagine, starting over with new software is a very large task. Once he got started, he discovered he was missing much of the functionality he was taking advantage of in the Red Wing Software product previously used. So, he called Mark and wondered what it would take to move back to Red Wing Software, and mentioned the reason for the original switch. Mark explained that the functionality he was looking for was actually already available in the Red Wing Software product, and could have easily been implemented with a quick call to our staff.

This is just one example of a case when it is a good idea to talk to your current supplier when you are looking for something that is related to a product you are using and already comfortable with. This happens to be a software example, but it could apply to almost any product or service. Keep in mind you have been working with this supplier for some time, likely trust their opinion, and if what you are looking for is not available, your current supplier might be able to help you find a solution.

- Ken Hilton, President




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