| Benefits | Silver | Gold |
|---|
| Unlimited, toll-free access to support center | | |
| Maintenance releases available for free download | | |
| Tax tables and Federal tax form changes available (with payroll) | | |
| One-hour response time | | |
| Next available technician | | |
| Unlimited Access to Recorded Single Subject Training | | |
| Benefits | Silver | Gold |
|---|
| Unlimited, toll-free access to support center | | |
| Maintenance releases available for free download | | |
| Tax tables and Federal tax form changes available (with payroll) | | |
| One-hour response time | | |
| Next available technician | | |
| Unlimited Access to Recorded Single Subject Training | | |
| Benefits | Silver | Gold |
|---|
| Unlimited, toll-free access to support center | | |
| Maintenance releases available for free download | | |
| One-hour response time | | |
| Next available technician | | |
| Unlimited Access to Recorded Single Subject Training | | |
| Benefits | Silver | Gold |
|---|
| Unlimited, toll-free access to support center | | |
| Maintenance releases available for free download | | |
| Tax tables and Federal tax form changes available (with payroll) | | |
| One-hour response time | | |
| Next available technician | | |
Implementation Services and personalized training can be scheduled during the months of March through December.
Customer Care Membership Policies
Software Updates
Changes in tax law, business practice or your operating environment may cause your system to need changing. Red Wing Software cannot guarantee these changes will be reflected in future software releases.
Accounting & Legal Advice
Red Wing Software is not engaged in the rendering of legal, accounting, or other professional services outside of our contracted professional services on a case-by-case basis.
