The Person Behind the Voice – Pam Hilton

Hello, my name is Pam Hilton and I am the Administrative Analyst for Red Wing Software.

I have been with Red Wing Software for 30 years: answering phones, taking care of customers or resellers needs, scheduling all our training seminars, trade shows, coordinating customer mailings and mass e-mails, overseeing production of manuals and our literature, CDs and other day to day duties.

It doesn’t feel like I have been working in this same industry for 30 years. My husband, Ken Hilton, got me involved by simply asking me if I could come into the office part–time and help out by making copies of our software on the 5 ¼ “ and 3 ½” floppy disks for different computers. Well, that part–time job became full–time and has led me to where I am today.

I really enjoy working with the great staff of people we have here at Red Wing Software, as well as visiting with our customers and resellers that call or stop in. I love hearing from our customers over the years and getting to know more about them and their business or farm.

When I am not working, you can find me spending my time with our four beautiful grandchildren, family and friends, reading, golfing, walking, collecting Red Wing Pottery, or serving on our Church Leadership Board.

Ken, Pam and their grandchildren

Red Wing Software Customers in the News

CenterPoint Accounting and Payroll customer, Katie Grinstead from Vir-Clar Farms LLC, was featured in the May 7, 2014 issue of Progressive Dairyman. In the article, “Calf Raisers Share Best Practices and Lessons Learned,” Katie shares her best practices for managing the 1,450 cows and calves her family farm raises. To read the entire article, click here.

Do You Know If Your Checks Are Protected Against Fraud?

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Identity theft and fraud are continuing problems. Keeping your company’s assets safe is your prime consideration. We will supply checks that include a minimum of eight (up to ten are available) different security features.

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You can order checks guaranteed to be 100% compatible with your Red Wing Software products and Computer Forms, Inc. will match your current vendor's price on any new custom printed check. Checks must be commercially produced and have comparable design and security features.

To place your order, please call: 1-800-458-0158.

The Person Behind the Voice – Connie Skaggs

My voice isn’t often heard by our customers, my name is Connie Skaggs and I am the Technical Writer at Red Wing Software. I produce the documentation that is included with our products, including How2 documents, online Help, year-end FAQ documents, and training materials.

I have worked in the accounting software industry for over 25 years and have a degree in Computer Information Systems. Some of the positions I’ve held in that time are Customer Support Technician, Customer Support Manager, On-site Installation Specialist, Trainer, and Technical Writer.

Outside of the office, I am very involved with my two teenage daughters, Lindsey (16) and Jenna (13). They are both cheerleaders, active in band and on the high-school dance team, and Jenna tap dances competitively. Needless to say, we don’t often have a free weekend! My husband, Joel, and I both serve on the board of the Dance Team Parent Association and are very active in fundraising for the team. When the girls aren’t in school, we enjoy spending time together at our seasonal campground where we’ve all made great friends, watching our favorite hockey team, the Minnesota Wild, and most of all just hanging out as a family.

Connie,her husband Joel and her two daughters

Notes from the President

Ken Hilton - President Red Wing Software

Seeing the recent severe weather devastation throughout the central United States has a tendency to put things into perspective. Our thoughts and prayers go to all those affected by the disaster. It sure makes Minnesota winters easier to handle.

We know that some of our valued customers were directly affected by the tornadoes. As a company, we at Red Wing Software will do what we can to help our clients who were affected by the storms get back to business and resume some sort of normal operations.

If you are subjected to a disaster of any kind, we will do whatever we can to help minimize the impact on your business recordkeeping tasks. Please call on us if replacement software is needed, help is needed re-installing programs or backups, or for any other task that our support staff can assist with.

This is a good time to remind everyone about the importance of data backups and disaster recovery plans. We can help with the replacement of your programs, but it’s up to you to have current copies of your data. Please count on the staff at Red Wing Software to help in any way we can.