Many Red Wing Customers have spoken with Chad Glover. He helps customers move (”migrate”) to newer Red Wing Software programs. Chad has been with Red Wing Software for eight years. I caught up with Chad to see what he has to say about helping Red Wing Software customers.
Do you have any tips for Red Wing Software customers thinking about upgrading to a newer program?
Do your homework by attending an online software demonstration. Keep an open mind and stay positive through the process. The new software is going to be different, but different is not a bad thing. Call and ask questions - that’s what we’re here for.
What’s your favorite part of your job?
My favorite part of my job is the people I work with, both my coworkers and customers. I especially enjoy traveling and being able to meet our customers face-to-face.
What is the biggest obstacle customers face when upgrading, and how can they avoid it?
The biggest obstacle in upgrading is the fear of the unknown. This can be avoided by asking questions, viewing our training videos, and following the steps we have in place to make the transition as smooth as possible.
On a more personal note, you and your wife recently became first-time parents. How are you enjoying parenthood?
Yes, my wife Rachel and I have a wonderful six-month-old boy, named Brik. He is growing up fast and things have changed a lot in our house. I love every minute of it, especially that first smile he gives me every morning. I could not think of a more perfect way to start my day.
By Stephanie Elsen
Red Wing Software provides software to help cities/municipalities be in complete control of their own finances. CenterPoint Fund Accounting Software for Municipals is Red Wing Software’s accounting application that is a great fit for small to medium-size towns and cities that are outgrowing their basic systems and need more functionality.
Red Wing Software customers understand the benefits of using CenterPoint Fund Accounting to manage their city’s finances, rather than using a basic program. Because of their wide-appeal, basic, mass-marketed accounting systems get a lot of press and have a massive number of users. These products are top-of-mind for many people in search of accounting software. Many people ask us to compare CenterPoint against those products. CenterPoint Fund Accounting includes the basics you need plus specific features for municipals. Here are some of the main differences between CenterPoint Fund Accounting for Municipals and basic accounting programs. To summarize the reason: many CenterPoint users come from basic programs and are seeking specific features that can help them manage their city better.
Track by Funding Source
Track income and expense by fund, department, and/or locations. With basic systems, tracking options are limited.
Track Operational Results
Tracking financial operational results can be done by fiscal year or calendar period. Many basic systems limit this information to yearly.
Six-month Financial Report
CenterPoint has the ability to produce a customizable six-month financial report for local or state reporting. Basic systems do not typically offer this report.
Track repair and maintenance costs to assets for easy reporting and analysis of total costs. Most basic systems do not track specific asset and equipment maintenance costs.
CenterPoint offers a financial analysis tool to easily cross-section your results by fund, department, and location. Basic systems offer generic financial tools that are not easily customizable.
Allocate labor across multiple funds and departments with CenterPoint. Basic systems allow tracking by company only.
A setup wizard will guide you through the process of setting up items to track and manage your city. Many basic programs only guide you through the setup of only basic information.
Expand Limited to Unlimited.
Some programs limit the amount of data you can have in your system. When you reach these limits, which you were likely unaware of at the start, you will need to move on to something new. Here are some of the ways CenterPoint compares to typical basic systems when it comes to limits:
| ||CenterPoint Accounting
|Funds ||Unlimited ||Limited|
|Concurrent Users ||Unlimited ||Limited|
|Customers & Vendors ||Unlimited ||Limited|
|Support Calls Allowed with Support Plan ||Unlimited ||Limited|
|Transactions ||Unlimited ||Limited|
|Years of History Saved ||Unlimited ||Limited|
Beef Up Security
One person might start out running the whole accounting system, but eventually tasks will be divided up. At that point, you will likely want to limit what employees can do and see in the accounting system, based on their job. CenterPoint has menu level security, so users can see only the screens they are given access to within the system.
Not all programs are created equal. Any accounting system has its positive and negative points. Just because something is used and known by the masses does not mean it’s the best product available. Basic programs do a great job for many municipals, for many years. But when your city starts to outgrow its accounting software feature set, it might just be time to contact Red Wing Software. 800-732-9464, email@example.com.