CenterPoint Remove Transaction History Service Available

09 March 2022 StephanieE Customer Information
Red Wing Software is now offering a service to remove transaction history from your CenterPoint database(s) for any number of fiscal years and keep your beginning balances, outstanding payables, and receivables. Here are some reasons why you might want to remove transaction history.
• The SQL Express database is approaching the 10 GB Microsoft SQL Express database limit. (SQL Express is the default version installed on CenterPoint systems).
• Remove history that exceeds statutory retention requirements .
• After removing transaction history, you can clean up master files that no longer have history. (Master files include Customers, Vendors, Employees, Projects, Profit Centers, etc.).
• In some cases, there will be improved performance.
Normally, Red Wing Software can perform the remove transaction history service in an afternoon and get the database back to you by noon the next day. If your database contains three or more companies, it may take a little longer. The service is offered at no charge to customers.
Please call Red Wing Software at 800-732-9464 to schedule an appointment. You can also inquire by email at support@redwingsoftware.com.

Notes from the President

02 March 2022 khilton Notes from the President

Ken Hilton - President Red Wing Software

Being laser-focused to complete a mission seems like a smart thing, especially when the mission is time‑sensitive. Several years ago, I had such a mission. I was heading to a meeting in Fargo, ND, from my home office in the south suburbs of Chicago. Getting to O’Hare airport after the flight departs doesn’t leave many options, so I was laser-focused to complete this mission and get to the airport on time.
It was a typical winter day with blowing snow and slow traffic, but I was determined to get to O’Hare in time to catch my flight. After much frustration with traffic and conditions, I made it to the airport, parked, and entered the terminal with little time to spare.
Mission accomplished. I breathed a sigh of relief. But wait. Why is my flight not on the departures board? In my quest to complete the mission, I lost focus on my mission’s destination. It turns out I’m at the wrong airport. My flight was leaving from Midway airport.
Everything worked out, and I got to Fargo in time for the meeting, but the moral of the story is, “When you are laser-focused to accomplish any mission, make sure you’re heading for the correct destination.”

Behind the Scenes - January 2022

07 February 2022 roxie-thoner Behind the Scenes
• Roxie (Administrative Assistant) headed up an Operation Christmas Child drop-off location for the 10th year. She is very humble about her role in this project. These gifts are distributed to children across the globe who may have never received a gift before, and they also hear a message of hope through the Gospel. Her role is the first step in the journey of these gifts. She organizes volunteers who greet and unload gifts from donors, and then boxes up the gifts and delivers them to the next step of their journey to a child. If you find joy in giving, she encourages you to check out this project here. The Red Wing Software team is extremely proud to call Roxie our coworker!
• Allison (Accounting Software Support Specialist) had Christmas pictures taken of her horses - Bella, Jetta, and Ramzi.
• Ashley’s (Accounting Software Support Specialist) dog Bandit welcomed a new baby brother named Diesel.

Notes from the President

03 February 2022 khilton Notes from the President

Ken Hilton - President Red Wing Software

January is the busiest month at Red Wing Software, with our customers completing transactions for 2021, finalizing payroll information to prepare W-2 forms, and getting information ready for tax returns. It was not a great time for us to have an issue with computers and accessing critical information to serve our users.
On January 11th, we had a failure of a router that allows communication between our remote workforce and the computers in our office that hold all our customer records, making it virtually impossible to handle support calls. Fortunately, Roxie, the long-time voice of Red Wing Software, was in the office and could take incoming calls and schedule callbacks for our support staff.
We realized we couldn’t work efficiently from outside the office, and everything was functioning at the office. Several of our staff quickly traveled to the office to answer calls and take care of our customers. Within about three hours, we caught up with the backlog of support calls, and Larry, our amazing IT Manager, had everything functioning again.
While this kind of disruption is never fun to deal with, it’s great to have a group of dedicated employees who step up and take care of business. On behalf of Red Wing Software, I want to thank our customers affected by this disruption for your patience and thank our staff for ensuring we could take good care of our users during such a critical time.