***See rw-cloud-connect-apple.htm

CenterPoint Payroll - Red Wing Software Cloud Services – Connecting to Additional Devices

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This document explains how to access the Red Wing Software Cloud Service from an Apple computer or device.

iPhone or iPad (iOS mobile) Device

Mac OS X Device

Android

Frequently Asked Questions

 

Prerequisite: A User name and Password are required to connect to the Red Wing Software Cloud Service using one of the options above. If your User name and Password are not working, you may need to change your password or your password may be expired. See the Frequently Asked Questions section in this document for more information.

iPhone or iPad (iOS mobile) Device

You have the ability to access your hosted RDP session from your iOS mobile device. To access the RDP environment from your iOS mobile device, you will need to download the Microsoft Remote Desktop app. The following steps will instruct you on how to access your session using the Microsoft Remote Desktop app.

1. From the App Store on your Apple device, search for Microsoft Remote Desktop app.

2. Select Get, and then select Install.
3. Open the RD Client app on your Apple computer. Click the + in the top right of the first displayed screen.
4. Select Add Workspace.

5. In the Email or Workspace URL box, enter centerpoint.redwingcloud.com and select Next.

6. Select User Account.

7. Click Next. Enter your Red Wing Software Cloud Services User Name and Password and then select Save.

8. From the Workspaces screen, select your CenterPoint product you want to access from Red Wing Software Cloud Services.

 

Mac OS X

You have the ability to access your hosted RDP session from a Mac OS X. To access the RDP environment from a Mac OS X, you will need to download the Microsoft Remote Desktop app. The following steps will instruct you on how to access your session using the Microsoft Remote Desktop app.

1. Form the Mac App Store on your device, search for the Microsoft Remote Desktop 10 app .

2. Download and install the Microsoft Remote Desktop 10 app.
3. Click and open the Microsoft Remote Desktop app.

4. Click the "Gear" icon (labeled 1) and then select Preferences (labeled 2).

5. On the Preferences screen, click General.(labeled 1).
6. From the If folder redirection is enabled for RDP files or managed resources, box, select Choose Folder (labeled 2).

7. Use Shift + Command + H to select the logged-in user’s home folder (labeled 1) or select the home folder from the drop-down and click Choose (labeled 2).

8. On the Preferences window click on User Accounts (labeled 1) and then click on the + sign (labeled 2) to access the Add User Account pop-up.

9. In the Add a User Account screen, enter your Username and Password, and then click Add.

   

10. Close the Preferences window to return to the main screen.
11. Click on the + sign (labeled 1) to add a new Add Workspace (labeled 2).

12. In the Add Workspace screen, enter the provided URL (https://centerpoint.redwingcloud.com/rdweb/feed/webfeed.aspx) or Email Address, and then click Add.

13. Select your User Account (labeled 1), and then click Add.

    

14. From the Work Resources screen, select your CenterPoint product you want to access from Red Wing Software Cloud Services..

15. Once you have set up access by completing the above steps, you can simply launch the Microsoft Remote Desktop application and select your resource from the Work Resources list for future log ins.

Android

You have the ability to access your hosted RDP session from your Android mobile device. To access the RDP environment from your Android mobile device, you will need to download the Microsoft Remote Desktop app. The following steps will instruct you on how to access your session using the Microsoft Remote Desktop app.

1. Download the Microsoft Remote Desktop app from the Play Store. Note: There are two RDP apps from Microsoft, do not download the beta version.

2. Once downloaded and installed, open the Microsoft Remote Desktop app on your Android device.

   

3. Click Accept.

4. On the main screen that displays, click the + sign in the upper-right corner of the screen.

   

5. Select Remote Resource Feed.

6. In the Feed URL box, enter the information for the Remote Resource: (centerpoint.redwingcloud.com).

   

7. Click the Choose User Account down-arrow and select Add User Account.

   

8. Enter your User name and Password.

   

9. Click Save.
10. At the main screen, select the Apps tab for remote apps or choose the Desktops tab for full desktops.

11. Select the appropriate icon to open your remote applications.

Frequently Asked Questions

Q: My User name and Password are not working, what should I do?

A: If your User name and Password are not working:

1. From your web browser enter https://centerpoint.redwingcloud.com.
2. Enter the user@company (login) and Password.
3. Click Sign In.
   • If you receive a Your password is expired. Click here to change it message,

• Click and then enter your User name and current Password. Then, type in your new password twice and click Submit.
  • Passwords must be a minimum of 8 characters.
  • Passwords must not contain the owners name.
  • Passwords must contain a character from three of the four categories below:
    • One upper case letter.
    • One lower case letter.
    • One number.
    • Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/

• If your User name and Password do not work here, please contact Red Wing Software Technical Support or contact your company Red Wing Software Cloud Service administrator to get a new password.

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