Notes from the President

Ken Hilton - President Red Wing Software

Think big, take small steps, and keep the end goal in mind. When we, at Red Wing Software, are contemplating any major change, addition to functionality, or new software module, we always start with the end in mind. We first ask, “What are we trying to accomplish with this project?” We want to make sure the result is what our customers want out of the new functionality, and we then plan how to achieve that result.
Once we decide on the plan, and the path to reach the goal, we start to lay out the “baby steps” to get to the end. No big project can be accomplished by thinking we can do it all at once. We lay out and document all the steps it will take to complete the project.
Many of our changes and new projects are the results of requests from customers. They may need additional information on an existing report, a totally new report, or even a completely new module. We work with the customer to determine the correct result, and the best steps to accomplish the process used to get there.
In your business, whenever you are faced with a task that may seem insurmountable; think big, take small steps, and keep the end goal in mind.


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