Red Wing Software - Notes from the President Ken Hilton

Ken Hilton - President Red Wing Software

I often talk about the great employees we have at Red Wing Software and how long some have been with our company. Well, at the end of this month, after over thirty years, Mark Machtemes, our New Business Development Manager will be retiring. Since the middle 1980s, Mark has helped the company grow from just a few hard-working souls to a place where many dedicated people write and sell our software and support our customers. Mark has served many roles at Red Wing Software over the years, mostly in the sales department, working trade shows, helping acquire new customers, and most recently, searching for, and securing new reselling partners. He also works with other companies that want to integrate their software solutions with Red Wing Software’s accounting and payroll applications.

With Mark’s vast knowledge of our current products and services and our legacy software, he has been a valuable resource, especially when questions arise about legacy functionality and how tasks translate to our current products. He also serves on many teams to help determine which new features should be developed to enhance our customers’ experience with their software.

Starting the first of July, we’ll see Mark boating, fishing, golfing, and enjoying his family in various parts of the country. I’ve heard rumors about a list that his wife, Pam, has for him to accomplish, but she might have to track him down first. We wish them the best in their new-found freedom. We will certainly miss Mark around the office.

On a side note, we want to welcome a new employee to Red Wing Software. Jamie started with the company May 16th in the support department. She comes with great customer service skills, and you may soon be communicating with her about your software questions. We now have two specialists in the support department with similar names. Please bear with us while we try to figure out how to determine whether we should transfer your calls to Jayme or Jamie.

I hope everyone enjoyed the Memorial Day weekend while remembering those who served our country to keep us safe and free.

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