Red Wing Software - Notes from the President Ken Hilton

Ken Hilton - President Red Wing Software

If it works, don’t fix it. I’m sure everyone has heard that statement, but is this philosophy always good to live by? That depends on what it is that “works”. In some cases, you can get away with letting things fail, and then take the action to fix or replace them. In other cases, it’s a good idea to fix things at the first sign of trouble, and sometimes things should be “fixed” even before anything appears to be wrong. Let’s take a look at a few examples.

Let’s say the speakers on your computer are making a funny noise, and it’s not because you’re watching hilarious YouTube videos. It might be okay to put up with the noise because if the speakers fail, it’s probably not critical to running your business. Or, your car is making a noise that you have identified and it is not compromising safety. In this case, you can turn the speakers up and not hear the noise anymore.

About two years ago one of the sensors in my wife’s car that tells when the tire pressure is low malfunctioned and was always on. The tire was fine, but the light was a little annoying, so we spent the money and got the sensor replaced. Recently, the light came on again. Of course, the first thought is a bad sensor, but after checking the air pressure, we determined it, in fact, needed some air. Problem solved, the light went out… for a couple of days. When the light came on again, we discovered there was a screw in the tire. It was a good thing we replaced the sensor and didn’t ignore the light in the first place, or she may have been stuck on the side of the road.

Finally, how is your computer running? I’ll bet it’s running just fine, so why would you need to back up your information? Computers rarely give you a sign that something is about to go haywire. That doesn’t mean you don’t need a backup. And, while we’re talking about technology, how old is the computer and/or software that your business is relying on? Eventually, the computer will fail, and the old software on it may not run on new equipment. Are you prepared to reenter all the information you need to run your business because your data will not move to newer software? Think about it.

Sometimes things need to be fixed, even if they still work.

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