Did you know that you can view previous newsletters from Red Wing Software? Simply sign in to our web site, and click on My Red Wing Software in the upper right corner of the home page. You will be taken to your own personal Red Wing Software dashboard. You will see a heading entitled NEWSLETTERS where you can choose and view the newsletter by the month.
Data security and privacy is an important topic at Red Wing Software. We understand whenever data is shared with us, or any other trusted advisor, you expect and deserve complete confidence that your information is protected from inappropriate use.
On a number of occasions, and as a regular part of our customer service, customers give us access to their private/personal information by providing us access to their computers using a support tool. Sometimes, when our support staff is helping troubleshoot an issue, they will take control of your computer, and step through processes that help you find mistakes in data or help interpret information on reports. This can only be done by you initiating the process on your end so we can access your computer, and only works for that individual session.
We also provide data migration services for people moving from a legacy Red Wing product to our newer technology. This usually involves the customer sending their financial data files to us over a secure internet connection, so we can move their information from the old product to the new one. Then, we use the secure connection to send the new data back to the customer.
We have policies in place for how customer data is handled and how it can be received from the customer and returned or removed from our computers. We have a team created that meets regularly to ensure that these policies are always followed and we are using the latest technology for securely handling our own, and our customers’ personal/private information. Please rest assured that your information is safe with us.
- Ken Hilton, President
Red Wing Software has discontinued support services and
product upgrades for all AgCHEK and Perception products as of March 31, 2015.
Red Wing Software has put together a process to help AgCHEK and Perception users transition to CenterPoint.
To speak with a consultant, please call 800-732-9464.
You can stay up-to-date with the latest product updates and utilities available for download by accessing them through the Red Wing Software web site. From our web site, you can view the latest list of enhancements for all CenterPoint products by selecting Downloads from the top menu and then choosing your product from the drop-down menu. Once you are on your products download page, you can then view the What's New documentation by clicking the link included in the Updates section of the page.
Customers with a current Customer Care Membership can also download the latest versions from the same location by logging in and clicking the Download Now link and following the on screen instructions.
If you would like to purchase a Customer Care Membership, please call 800-732-9464.
Customer Care members who are logged into the web site can click here to view and download the most current tax table updates. If you are not a Customer Care member and would like to receive tax updates, call 1-800-732-9464 for more information.