CenterPoint Year-End Support Tips

14 December 2018 roxie-thoner Customer Information
CenterPoint Year-End Support Tips
Q: I'm attempting to log into the Red Wing Software web site, but it does not recognize my Email and/or Password?
A:
To Log in to the Red Wing Software Web Site:
1. In your web browser, enter www.redwingsoftware.com, and press Enter.
2. In the upper-right of the Red Wing Software home page, click Log in.
3.
Enter your Email Address and your Password.
IMPORTANT: From now on, your email address will be used to log in, rather than a Username. The username will no longer be needed. Once logged in, the My Member Account page will display where you can locate specifics about your Customer Care Membership, Auto-Renewal Information, Product Updates, E-newsletters, etc. If your email address has changed since you registered on the Red Wing Software web site, you will need to register again using your new email address. Please see the "To Register on the Red Wing Software Web Site" section below for more information.
4. Click Login.
To Register on the Red Wing Software Web Site:
If you have not previously registered or logged in on the Red Wing Software web site, please follow the steps below:
1. In your web browser, enter www.redwingsoftware.com, and press Enter.
2. In the upper-right of the Red Wing Software home page, click Log in.
3. Click Register.
4.
In the Account Number box, enter your company Account Number. Your Account Number can be located in a few different places:
? On the Support Certificate that you receive upon renewing Customer Care Membership.
? Red Wing Software sends customers a renewal form for Customer Care Membership. This renewal form contains your account number.
? Invoices you’ve received from Red Wing Software contain your account number.
? If others at your company have already registered, they can sign in to their account and find your company’s account number at www.redwingsoftware.com/home/myaccount.
5. Continue entering your Title, First and Last Name, Email Address (which is your login), and a Password.
6. Enter the displayed Security Verification code, and then click Submit.
To Retrieve a Forgotten Password:
1. In your web browser, enter www.redwingsoftware.com, and press Enter.
2. In the upper-right of the Red Wing Software home page, click Log in.
3. Click theForgetlink.
4. Enter/verify your Email Address.
5. Enter the Security Verification code, and then click Send. Click Close.
6. Wait until you receive an email that includes instructions to reset your password.
7. Click the link in the email that you received from Red Wing Software.
8. Enter the Validation Code which was included in the email. If you enter the code and it is not recognized, copy and paste the code from the email. The Validation Code expires in 24 hours.
9. Enter a New Password and then Re-enter the New Password.
10. Click Submit.
11. Click OK.
To Log Out of the Red Wing Software Web Site:
1. At the top of the Red Wing Software home page, click Welcome, (Your Name).
2. In the displayed menu, select Logout.
Q: Can I save a copy of my Federal/State tax forms as a PDF file for future reference?
A: Yes, after your Federal/State tax forms are initially printed, they can be printed again and saved as a PDF by changing the printer to the Adobe PDF printer and saving the PDF file to a location on your computer of your choice. Note: Unless this file is password protected, it can be opened and viewed by any user. Please search the internet for “password protect a PDF file” for more information.

Virtual Classroom Training - July 2018

02 July 2018 ryan Customer Information

The online Virtual Classroom provides you with in-depth information and explanations that allow you to learn more about CenterPoint from any location where you can access the internet (high-speed internet connection recommended). The Virtual classroom offers the following live training sessions (the live sessions will also be recorded and sent to you so you can refer to the information afterwards.)

Electronically Pay Vendors
Friday, July 13, 2018
9:30 am – 10:30 am CDT
Price: $39.00

Crop Production Inputs
Tuesday, July 24, 2018
9:30 am – 11:30 am CDT
Price: $59.00

Click here to register for these sessions.

The Virtual Classroom offers pre-recorded training sessions as well as live training sessions. This gives you the flexibility to access the training at any point after the original live session was offered. The pre-recorded sessions can be purchased with 30-day access and can be viewed as many times as you like during the 30 days.

You can view and purchase pre-recorded sessions from our web site at www.redwingsoftware.com.

• If logged into the web site, go to the My Member Account page (from the Welcome menu, select My Account Home), select the Training tab, and then select the Recorded tab.
Or
• Select Menu > Virtual Classroom Training (under ‘Services’ on the right-hand side of the menu), and then select the Recorded tab.
Or
• Select the Training button on the Main web site page, select Virtual Classroom, and then select the Recorded tab.

Virtual Classroom Training - June 2018

04 June 2018 roxie-thoner Customer Information

The online Virtual Classroom provides you with in-depth information and explanations that allow you to learn more about CenterPoint from any location where you can access the internet (high-speed internet connection recommended). The Virtual Classroom offers the following live training session (the live sessions will also be recorded and sent to you so you can refer to the information afterwards.)

ACH: Setup & Processing
Tuesday, June 12, 2018
9:30-10:30 am CDT
$39.00

Click here to register for this session.

The Virtual Classroom offers pre-recorded training sessions as well as live training sessions. This gives you the flexibility to access the training at any point after the original live session was offered. The pre-recorded sessions can be purchased with 30-day access and can be viewed as many times as you like during the 30 days.

You can view and purchase pre-recorded sessions from our web site at www.redwingsoftware.com.

• If logged into the web site, go to the My Member Account page (from the Welcome menu, select My Account Home), select the Training tab, and then select the Recorded tab.
Or
• Select Menu > Virtual Classroom Training (under ‘Services’ on the right-hand side of the menu), and then select the Recorded tab.
Or
• Select the Training button on the Main web site page, select Virtual Classroom, and then select the Recorded tab.

Virtual Classroom Training - May 2018

03 May 2018 StephanieE Customer Information

The online Virtual Classroom provides you with in-depth information and explanations that allow you to learn more about CenterPoint from any location where you can access the internet (high-speed internet connection recommended). The training sessions in the Virtual Classroom are presented live by one of our CenterPoint experts. The sessions will also be recorded and sent to you so you can refer to the information afterwards.

Customizing CenterPoint Reports
Tuesday, May 8, 2018
9:30-11:30 am CDT
$59.00

CenterPoint Payroll Reports
Thursday, May 24, 2018
2:30-4:30pm CDT
$49.00

Click here to register for these sessions.

The Virtual Classroom offers pre-recorded training sessions as well as live training sessions. This gives you the flexibility to access the training at any point after the original live session was offered. The pre-recorded sessions can be purchased with 30-day access and can be viewed as many times as you like during the 30 days.

You can view and purchase pre-recorded sessions from our web site at www.redwingsoftware.com.

  • If logged into the web site, go to the My Member Account page (from the Welcome menu, select My Account Home), select the Training tab, and then select the Recorded tab.
    Or

  • Select Menu > Virtual Classroom Training (under ‘Services’ on the right-hand side of the menu), and then select the Recorded tab.
    Or

  • Select the Training button on the Main web site page, select Virtual Classroom, and then select the Recorded tab.

Support has Ended for Champion Controller and Red Wing Windows Accounting Series

02 April 2018 StephanieE Customer Information

Support has been discontinued for Champion Controller and Red Wing Windows Accounting Series. Therefore, there is no phone support or product updates available, and the software is no longer being sold to new customers. If you are using Champion Controller Payroll, there will be no tax table updates for 2018. Red Wing Software has new technology products with special pricing available for Champion Controller and Red Wing Windows Accounting Series users. Please contact a sales representative for more information at 800-732-9464.