Welcome to the How2 Viewer
The How2 Viewer is a tool developed by Red Wing Software to provide you with an online reference guide that will make it easier for you to learn new processes in your accounting program. The viewer includes training videos, task specific instructions and complete training manuals.
- The training videos are normally 30-90 minutes in length and provide an overview of our programs. They will explain common setup and processing tasks involved when using the program. As with all of the items found in the How2 Viewer, they are available 24 hours a day and can be accessed from any computer with Internet access.
- Hundreds of reference topics are provided in both written and video format. They provide step-by-step instructions that make it easy for you to quickly learn a new task or process.
- The manuals used in our classroom training are also included. These manuals can be printed for your own use.
We have arranged all of the information in the How2 Viewer into a table of contents on the left side, similar to a printed reference guide. Each section can be expanded by double-clicking on the section title or by clicking on the
Once opened, each section displays a list of topics available for that section. Simply click on any topic to display the information. If you are looking for assistance on a specific topic, you can easily look-up topics by entering a keyword in the search field found above the table of contents. The system will search the titles of all topics in the How2 Viewer and display the matching documents.
If you do not see your specific topic of interets, contact our support department via our contact us form.
Frequently Asked Questions
Q: Can I decide what types of help I want displayed in the How2 Viewer?
A: Yes! On the left side of the pane you can decide if you’d like to see Videos, Documents or Both.
Q: How do I know if it’s a document or a video?
A: Videos are identified with an
icon. Documents are identified with an
icon.
Q: How do I display a document?
A: Simply click on the document listed on the left and it will be displayed on the right side of the screen. To display a different document in the right pane, choose a different topic from the left.
Q: Can I print a document that is displayed in the viewer?
A: Yes! Click on the printer icon
directly above the document
Q: How do I watch a video?
A: Simply click on the video on the left side of the screen and it will begin playing in a separate window. Be sure you have your speakers on so you can hear the audio instructions included with the video.
Q: How long are the videos?
A: The length of the videos vary anywhere from 5 minutes to 60 minutes. Once you start viewing a video it will specify in the lower right portion of the screen how long the video is. In the lower left side of the screen, it will also show how much of the video you have viewed.
Q: How can I stop playing a video?
A: Click the square stop button in the bottom left side of the video or click on the red X in the right hand corner to close the video completely.
Q: Can I customize the screen?
A: Yes!The vertical separator can be moved right to left to make either pane larger or smaller. For example, if you want to view more of the topic titles on the left, drag the vertical separator to the right. You can also modify the size of the displayed document by adjusting the zoom percentage above the document.