Here's what our customers say...

Erin from Arctic Printing & Graphics, Inc. in Mountlake Terrace, Washington says...

“I want to acknowledge your company for being so supportive. I think you're doing a great job and I know I can count on you if I have questions or technical issues. Thank you.”

Judy from Hollar Seeds in Rocky Ford, Colorado says...

“The Red Wing Software support staff is always there to help me. I love the unlimited support! With my previous software, I was only allowed five issues each year. Now, I have so many options including a simple e-mail request for help.”

Paul J. Hill, Clerk/Treasurer from Beebe, Arkansas writes...

“Your whole support department is over-the-top when it comes to service, but I'd like to nominate Marlene for sainthood! Not only has she quickly resolved all of my problems (mostly self-created) but she has done it with patience and understanding. I could not have made it through my first two years in this position without her. Period.”

Cindy from United Way of Franklin County in Chambersburg, Pennsylvania writes...

“I just wanted to say that I have been delighted by the tech support I receive whenever I have a problem. Thanks for the great service.”

Alex Branom from Mortgage Associates in East Peoria, Illinois writes...

“Your staff is very helpful and friendly. I am impressed with their professionalism and willingness to talk me through problem areas. I appreciate the quick response to my issues.”

Pamela Wright from City of Marked Tree Water Department in Marked Tree, Arizona writes...

“We do thank all of the employees at Red Wing Software for making our lives a lot easier. I love the new Aatrix W-2 program and I am so proud to know that you all work dilligently to make your program the best. Please keep up the good work and thank you all so much.

Rae Ann from Associated Employee Assistance Services in Plover, WI says...

Rae Ann is the Director of Associated Employee Assistance Services in Plover, WI. RaeAnn has 20 years of experience and background in Social Work and Employee Assistance Counseling. She also has a Masters Degree in Public Administration which gives her some familiarity with finance and accounting. While she does have a general understanding of accounting principles, she had always been able to rely on their program accountant to handle this area of the business. When her internal accountant left recently, she was challenged to clean up and operate the EAP accounting system. The Old Accounting system, a DOS-based application, was outdated and in need of replacement, so she chose CenterPoint Accounting Software by Red Wing Software, Inc. In choosing this new software, she needed to bring over valuable historical information from her old data base, and correct errors in the translation of data across the two programs. The task of migrating the data and cleaning up issues with the old system was daunting. This is where her technical support person, Larry Kirkpatrick at Red Wing Software excelled!

Larry Kirkpatrick stepped up right away and helped Rae Ann by transferring their data from the old system to CenterPoint, and then sending the system back with the new data all ready to go. Once the data transfer was complete, Larry continued to help Rae Ann by troubleshooting issues and showing her how to perform crucial functions within the software. “Larry helped me every step of the way during the transition, which was much appreciated” said Rae Ann, “and I loved the way the whole Red Wing Software team worked together consistently to help us out.”

“I really like using the CenterPoint Accounting Software system. It is easy to use, and I am not an accountant. You can edit things easily if you need to instead of having to find the problem, delete a transaction and then create a completely new one. I also love the ability to drill down to the details and the original source transaction right from the report, without having to back out of the report and go to another screen. “

“I have been extremely pleased with the customization available in CenterPoint reports. This feature allows us to put exactly the information we want to see on a report, and exactly where we want it, and then save the report for later use. Because of the reporting flexibility, we are able to provide our corporate headquarters information exactly how they want it, which keeps them happy and makes us look good, too.”

“We got WAY more than our money’s worth with the Customer Care Technical support plan that we purchased,” said Rae Ann, “Red Wing Software technical support is excellent. There are times when you think you are doing something right, but you just want that extra assurance, and the Red Wing Software support team is always there to provide that for your, which has really given us peace of mind.”

Garry from Quoin Financial Bank in Miller, South Dakota says...

“We moved to CenterPoint Payroll and have really found the system easy to use. We are extremely pleased that we complete the payroll process about forty percent faster with CenterPoint Payroll than with our previous software. Reports are easy to find and run. Direct deposit speeds up the payment process because of not having to print checks. We also now track more information in CenterPoint Payroll, such as deductions and leave time, 401K employer match, and by having this information calculated saves us time. With CenterPoint Payroll the tax tables are updated and installed automatically when we update the system. Quarterly tax filing is also much more convenient. We’ve been very happy with CenterPoint Payroll and the service we receive from Red Wing Software. Customer Support is very helpful and willing to help solve your questions. The fact that customer support has the ability to access your computer through the internet is very helpful and elimates further call backs."

Mary Wiles from City of Highland, AR says ...

“I am very happy that our municipal organization made the choice to upgrade our accounting and payroll software to CenterPoint Fund Accounting and CenterPoint Payroll. The reports are so user-friendly, and I like the flexibility that I can customize my reports the way I need them and then save them in my Favorites tab. Also, the drill-down features within CenterPoint allow me to quickly access the information I need and I like that I am able to navigate within the software to easily manage my fund accounts. We have also integrated CenterPoint Payroll into our system, and I have been extremely pleased with the way it streamlines the pay entry process by putting all entry onto one screen. We’ve also made our pay process much simpler by adding direct deposit; a feature which allows us to transmit all pay data electronically to each employee’s account right from our payroll system, reducing the cost and time associating with printing checks. I recommend any municipal looking for fund accounting and payroll software to take a look at CenterPoint.”

Judy from Hollar Seeds in Rocky Ford, Colorado says...

“TurningPoint has been everything we could have expected and more. Our CEO has more tools now than previously with our larger, more expensive software. It's very user friendly and more capable to quickly print the reports that we need for management decisions.”

Mark Bjorlie from YMCA of Austin, Minnesota writes...

“We have a large number of part time employees and many of them work in several departments at different pay rates. Red Wing Payroll's flexibility to handle this situation was critical in our decision to select the product. We were also pleased to see that Red Wing's pricing was quite reasonable compared to other vendors.

An added bonus was the excellent software support they provide, the storage of reports and pre-formatted tax reports and the ability to generate our W-2 Forms on plain paper, which saved us some expense. I strongly encourage other YMCAs to consider Red Wing Software for their payroll needs. It's excellent!”

Mark Hennessy from YMCA of Red Wing, Minnesota says...

“We have been very pleased with Red Wing Software's payroll system for our YMCA. Our payroll is complicated and the software has handled all of our needs. It's simple to use and affordable. Your support staff has been excellent in implementation of the program and for ongoing issues. We love it!”

Shelly Gronseth from Eastwood Bank says...

"Our bank chose Red Wing Software's payroll, and it has been excellent for us.

We needed the flexibility of changing along with the needs of our employees. With the option of setting up an unlimited number of earning and deduction codes, we are able to do that easily whenever we need to. We also needed to import our payroll data into our own general ledger software. Red Wing Payroll can do this in a simple import process, saving us from having to do manual entries. Direct deposit can be set up just the way we like it too.

The features included in Red Wing Payroll can more than handle the needs of our bank, but probably the best feature of Red Wing Software is their service. Training options are convenient, and the training is very good. Whenever we have questions, we are able to get right through to the support staff. They are knowledgeable about the software, and we quickly get the help we need.

I have personally used many different payroll software systems, and have found this product to be the best!"

Donti Hawkins from Caremeco, Inc. says...

“I purchased Red Wing Payroll earlier last year and attended your training in Red Wing, Minnesota. I just installed it last month and began using it January 1^st, 2007. WOW!! I love it!! You have a great product - it has been easy to learn and easy to use and I have just scratched the surface of all of the options it offers.

I also wanted to comment on your employees.  I had never been to Minnesota - attending training there was a very pleasant experience - Heidi was the teacher.  I also took some extra time to enjoy driving around Red Wing - and I had to visit the Mall of America of course!

When I started implementing the software 2 weeks ago, I had a few questions.  I called (more than once) and got immediate help.“

Alan Baucom from A L Baucom Co. in Monroe, North Carolina says...

“I can literally get any type of report that I need out of my Red Wing Software system. And, it's relative to agriculture. I no longer have to try to mold a general package to my specific needs. There's a wealth of managment information for me to use.”

Kellie Hulsey from Emerald Dairy in Emerald, Wisconsin says...

“We've reduced our time spent in monthly management meetings becuase the reports I give our owners are streamlined and precisely targeted at what they need to know.”

Myron Stutzman from Stutzman Orchards in Malaga, Washington says...

“I trust Red Wing Software's ag-specific accounting software to provide access to key data that I would not have by using off-the-shelf products.”

Lisa from Dowers Roofing in Galesburg, Illinios says...

Lisa Bennett, a Red Wing Software customer, had been with Dowers Roofing for 19 years when she made the decision to move from DOS® based accounting and payroll software to a newer, updated Windows® software application. “Our accountant kept on telling us we should move to newer technology,” says Lisa, “and we finally decided it was time to move forward. Thankfully, it was a lot easier to learn the new system than I thought it would be!”

Before making the switch, Lisa printed off some “migration help documents” that are available on the Red Wing Software Web site. She kept them at her desk and read them whenever she had time. After deciding to make the move, she opted to have Red Wing Software transfer or “migrate” her data into the newer system, which went very smoothly. Once the transfer was complete, she worried that she wouldn’t know how to use the new system. “I called Red Wing Software support nearly every day for the first few weeks,” says Lisa, “I took it day by day and did as much as I could on my own, and called when I had any questions or needed help. I became familiar with the new system more quickly than I thought I would!”

Once the transfer was complete, Lisa ran payroll in both systems for three pay runs, verifying pay and the accuracy of each run. She then went to just the new system. “After about a month and a half, I felt comfortable using both the accounting and payroll system on my own,” says Lisa, “I feel so confident with the new system now (after eight months) that I could comfortably train someone else how to use it.”

Despite her initial apprehension, Lisa is happy she made the switch. “The new system has a lot more to offer than the DOS program we were using. I haven’t tried out any of the graphs or charts yet, but I plan on trying them out more this winter along with more of the reports, to help us increase our profitability,” says Lisa.

Debbie from Lake City Marina says...

“I can use TurningPoint to do more for my business than I could with DOS. I can even include slip rent in the customer set-up! I love that. It's very efficient to access everything I need from this one program; it's all right in front of me and very user-friendly.”

Lois from Mahlander's A-1 Service says...

“TurningPoint is easy to use. The fact that you can export and e-mail reports is great! Now, I can quickly send information to my CPA instead of having to print, and fax or mail a bunch of paper.”

Michelle from Black Diamond Custom Feeders says...

“I love the fact that I can go back and get reports for any time period. In DOS we had to be sure we had all the reports we needed before closing the month.”

Joan from Whole Hog Health says...

“The migration was a lot smoother than I anticipated. I was very pleased and after just six weeks of using it, I knew I made the right choice to migrate. I would never go back.”

Joda Shuman of River City Awning in Wichita, Kansas says...

“I'm happy we migrated to TurningPoint because it is intuitive, like Controller, but more in-depth. It's more flexible too; we're eager to customize it for our own business needs. I love being able to quickly export reports to Microsoft Excel and manipulate them to get the data that I need. Your support staff is wonderful and so helpful through the learning process.”

Sarah J. Mueller from Brinkman Bros. Inc. says ...

Brinkman Bros. Inc. is an authorized automobile dealership that uses Red Wing Payroll software to process their payroll. Sarah J. Mueller from Brinkman Bros. Inc. submitted the below story about their success with Red Wing Payroll software.

"We have used your payroll system for over ten years and have been satisfied with it. However, this spring when it was time to upgrade our [Large Automobile Manufacturer] mandated accounting system, the opportunity arose to implement their payroll at no fee for usage. With much hesitation, but trying to save some money, we opted to go with it."

"As we expected, the setup and history input was very "interesting" with strange numeric required for pay and deduct types. There were no vacation and sick tables available or a provision for calculating or tracking."

"We processed a payroll okay but the reports were very difficult to read. The end of quarter reports were worse!"

"One payroll and one quarter end was all we needed to realize that this wasn´t our best choice! We learned an expensive lesson as we did have laser setup fees and check blanks to order that have been destroyed. We now know, though, that Red Wing Payroll is the very best system for our needs."

"Thanks for a very efficient, easy to understand and use system that has more accurate, up to date features than a large, very large, corporation has to offer."

"Thanks for your continued service and for your efficient, accurate technical support center. We now know that you offer what we need at a reasonable price and that something at no additional charge isn´t necessarily best."

Gail Freeman from Pizza Hut of Uniontown says ...

Pizza Hut of Uniontown uses Red Wing Software to Manage Payroll for 14 Stores. Pizza Hut Of Uniontown, Inc. is a company that owns and operates 14 Pizza Hut franchise stores. Gail Freeman is in charge of managing and processing the payroll for all 14 locations and approximately 300 employees. Since implementing Red Wing Payroll Software about two years ago, she has found much greater flexibility in reporting and time entry, and has been very happy with the system's ease of use and excellent telephone support.

Gail wanted to have all 14 of the Pizza Hut locations set up in one company, and also be able to track labor information by individual location when necessary. To accomplish this, they set up the payroll system as one total company with each Pizza Hut location as a department. By doing this, they can run reports to see expenses by location that includes information such as how much labor expense there was for the cooks, drivers, servers, maintenance, overtime, and more. "There's just so much flexibility," said Gail, "We can get a report on just about anything an officer of the company wants to see, by total company or by store."

Because they needed the ability to track information by job function, they set up each job class as a project. For example, servers, cooks, drivers, and maintenance each have their own project code. When data is entered, a job code is selected, making it easy to back and see vacation and sick time (for example) by job type. This also allows them to keep track of incentive pay for drivers, who earn incentives based on the number of hours without an accident. In addition,they can easily see labor costs by job function.

In order to make the setup of new employees easy, Gail set up pay codes for each employee type, attaching standard earning and deduction codes by job type. Entering new employees becomes a matter of simply attaching the pre-set pay codes to the employee, rather than entering each earning and deduction by hand.

"Red Wing Payroll is a really user-friendly system," remarked Gail, "The people I´ve hired to use the system learned it very fast, and were able to run it on their own after running only one payroll. Although I learned to use the system before attending training, Red Wing Software´s training is very good, and their technical support is just excellent".